Don't ever tell caller that the host will get to them, or even that they are 3rd in line to be taken. A guy waited on hold for 20 minutes last night after I told him that he will be taken. He then hung up and called right back.
"Look you told me that I was going to get on and I know I had a good comment about the topic. You lied to me, thanks asshole. I'll never call this station again."
Whatever will we do...Oh, thats right, answer the other 1,000 people that call in every day. Thanks for sticking it to us by never calling again.
Friday, March 28, 2008
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