Doing our jobs

Surprisingly, when I came up with the idea for this blog, I was getting rampant calls from irate listeners about all kinds of inane things. Even though its slowed down somewhat I got a good call the other day. Just to explain before what happened, all radio stations have more than 1 call in line, my station has 12 lines that can be simultaneously ringing at once. Yes, it has happened, especially during PM drive time. Our way to solve this problem is to pick up and tell callers to please hold on. Sometimes its nice because people hang up, not that we don't want you call, but its less work for us to have to do. I put 3 people on hold the other week as they all called in at the same time, put all 3 of them on hold, and went back to the top and took their information (name, cell phone?, what do you want to say). I get to the third caller and she lovingly expressed her displeasure with me not getting to her on time saying, "You people need to do your fucking jobs." I can only assume it's because I didn't get to her fast enough so she can say whatever idiotic comment she had. I was not mad, I just merely laughed about it. People don't realize how many calls can come in at once, we do try to get to everyone as fast as we can, but there's always hiccups.